Furrows Kia Telford
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- Based on 26 verified purchases in the last 3 months
Furrows Kia Telford Verified Purchases
Total Active Purchases:
519
(Verified: 519)
My experience at Furrows of Telford Kia was positive on the sales side but, as a motobility customer, I was unaware that the car I have from them would actually make one of my disablemant problems get worse. The car has beeps and vibrations for everything and the vibrations cause the trapped nerves in my neck react with crippling bouts of pins and needles. The seating positions on a seat made of stone are poor and the high pitched hum from the hibrid motor/ battery can be very audible. In all my Niro is okay but with issues yet the motobility salesman I dealt with was good. However, I was not offered a test drive...
Thank you for sharing your experience at Furrows of Telford Kia. Sorry to hear that our car has caused discomfort and worsened one of your disability issues due to the beeps and vibrations. We're also disappointed to hear that the seating position and high-pitched hum from the hybrid motor/battery have been problematic.
The staff at Furrows of Telford Kia were good because the sales person, Harpreet Kaur, was attentive, listened to what we said, arranged for us to have a test drive and told us that some vehicles of the model we had chosen were already in the UK in a compound. We had a choice of three such vehicles and chose one. This meant that we were able to take delivery of the vehicle much sooner than placing an order from scratch. She made herself available on the date that we chose to take delivery of the vehicle, even though this would not normally be a working day for her. She patiently showed us around the car and explained the features to us and took us through the initialization process. She then phoned me about a week after we had taken delivery of the car to check how we were getting on with it and answered a few questions that I had.
Thank you for sharing your positive experience with Furrows of Telford Kia, particularly with Harpreet Kaur who provided attentive service and ensured a smooth test drive and delivery process. We're glad to hear that she went the extra mile to make sure you were satisfied with your new vehicle.
The experience at Furrows of Telford Kia was the staff make it easy by explaining everything you need to know.
We're really glad to hear that our team made your experience at Furrows of Telford Kia a positive one, and we appreciate your feedback on their excellent communication skills.
I was happy with the service at Furrows of Telford Kia because it's is a very pleasant experience.
We're truly happy to hear that you had a positive experience at Furrows of Telford Kia! Our team works hard to provide exceptional service, and we appreciate your kind words.
Thank you so much for your feedback.
The experience at Furrows of Telford Kia was fantastic because they made the whole process so easy. We dealt with Kevin Redstone who was brilliant with us . He explained it all from start to finish. I would highly recommend.
We're happy to hear that our team, including Kevin Redstone, made your experience at Furrows of Telford Kia so easy and enjoyable. We appreciate your recommendation and will continue to strive for a seamless process for all our customers.
Contact
Location
Hours
Open - Closes 6:00pm
Thursday
8:45am - 6:00pm
Friday
8:45am - 6:00pm
Saturday
9:00am - 5:00pm
Sunday
10:00am - 4:00pm
Monday
8:45am - 6:00pm
Tuesday
8:45am - 6:00pm
Wednesday
8:45am - 6:00pm
